Our company cannot be held accountable for any delivery mishaps, but rest assured, we will go above and beyond to help you.
We ensure that all customized products orders are shared with you as an image before they are sent out for delivery.
We kindly request that any complaints or issues regarding your order be reported within 7 days of delivery as we cannot address them thereafter.
Our primary focus is your satisfaction, and we make it our mission to never disappoint you in any way.
Due to the handmade and customized nature of our products, all purchases are final and cannot be returned or cancelled.
"We are here to assist you and address any inquiries you may have. As the majority of our gifts are customized, we maintain constant communication with you throughout the process. For any queries, feel free to reach out to us via email at customercare.tathastu@gmail.com or send us a Whatsapp message at 08085365775. Rest assured, we are committed to providing a prompt and helpful response."
At the moment, we are accepting manual payments exclusively through Paytm, and NEFT. We apologize for any inconvenience caused. After placing your order, our team will reach out to you to discuss the available payment options. To ensure accurate shipping charges, we determine the cost based on the location and weight of the parcel. During the payment process, you will be informed of the applicable shipping charges specific to your order.